Quality Assurance Credit Review Analyst

Company Name:
TD Bank
Job Description
? This position will be housed in SC and can be a remote position.
? Ensure adherence to set quality standards
? Coordinate and execute projects to attain company and/or department objectives
? May identify opportunities for process improvements to advance service quality and/or streamline functions
? May recommend and implement department training needs
? Maintain a working knowledge of company and/or department systems, assist with system implementation/conversion as
needed
? Coordinate quality control and/or compliance activities
? May create manuals, reports and documents and make updates as needed
? Participate in special projects and perform additional duties as assigned
? May recommend, facilitate and/or coordinate Employee training
? Monitor Employee and/or division performance to ensure compliance with department and/or company standards
? Contribute to a positive, ethical and respectful working environment and communicate openly with others
? Model company culture internally and externally
? Participate in meetings and coaching sessions
? Keep staff informed of any procedural changes or enhancements
? Provide support to department leadership in performing trend analysis, information gathering, performance feedback and
related activities
Qualifications
? Associate's degree and/or Bachelor's degree or progressive work experience in addition to experience below
? 2-4 years related experience required
? Strong written and verbal communication skills
? Excellent time management and organizational skills
? Strong computer skills
? Must be able to work flexible hours, including possible evenings and weekends
? Problem solving skills
? Solid interpersonal skills
? Ability to work as an active participant in a team as well as independently
? Ability to work in a unpredictable and fast pace environment
? Detail oriented
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank''s HR Compliance Department at . Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities.
Department Overview
The Quality Assurance Analyst I is responsible for ensuring overall service and/or department quality standards are met.
TD Description
About TD Bank, America''s Most Convenient Bank
TD Bank, America''s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth , and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at .
TD Bank, America''s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .
Job Status: Full Time
Date Updated: 04-May-2014
Auto req ID: 54098BR
Job Title: Quality Assurance Credit Review Analyst
Location: Lexington Center (SC)

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